Hello Erika. I've checked my log file after each time it fails to load and it doesn't appear to have any additional information except for the basic program version and account info. No accounts of any crashing or errors. This is what it currently says (as of right now its still working after another reinstall):
Spine Launcher 3.8.82
Esoteric Software LLC (C) 2013-2020 | http://esotericsoftware.com
Windows 10 Enterprise x86 10.0
Up to date: Spine 3.8.95
Spine 3.8.95 Professional
Licensed to: *****, *****
Intel, Intel(R) UHD Graphics 630, 4.5.0 - Build 25.20.100.6519
Started.
OpenAL 1.1, Default audio device