您好，究竟是什么不起作用？
您可以重新下载安装程序吗？
安装程序是否失败？
您可能有阻止Spine的防火墙或防病毒软件吗？

Hello, what does precisely not work?
Could you download the installer again?
Is the installer failing?
Do you perhaps have a firewall or antivirus blocking Spine?

对不起，您遇到了麻烦！ 由于证书过期，您需要下载并重新安装Spine，否则它将无法访问服务器。
Sorry you are having trouble! Due to a certificate expiration, you'll need to download and reinstall Spine, else it can't reach the server.

如果找不到您的Spine许可证页面，则可以使用许可证恢复页面：
If you can't find your Spine license page, you can use the license recovery page:
Spine: License Recovery

如果您仍然遇到问题，请提供您的spine.log文件：
Please provide your spine.log file if you are still having trouble:
Windows: <user home folder>\Spine\spine.log
Mac: <user home folder>/Library/Application Support/Spine/spine.log
Linux: <user home folder>/.spine/spine.log

re-installing does NOT fix the problem!

Hello, did you redownload the installer? (not just launch the same installer again)
您好，您重新下载了安装程序吗？ （不只是再次启动相同的安装程序）

Erika लिखा

Hello, did you redownload the installer? (not just launch the same installer again)
您好，您重新下载了安装程序吗？ （不只是再次启动相同的安装程序）

Thank you! It is fixed!